Last Updated: April 16, 2026
We are AlphaCorr, LLC ("we", "us", "our"), the company that operates the AlphaCorr PackOps platform and related services ("Service") at alphacorr.com and its subdomains, including packops.alphacorr.com, cim.alphacorr.com, ard.alphacorr.com, and ipd.alphacorr.com (collectively, the "Sites"). Here is a summary of how we protect your data and respect your privacy.
This policy applies to any user of our Sites ("Users").
This Service does not require you to enter any information to view the website, however, in order to utilize the Service, personal information may be required to deliver the services to you. This information shall be governed by this policy.
Whenever you interact with the Service, we collect your data. Sometimes we request you provide us with data, sometimes data about you is collected automatically (we call this "log data").
We collect data like your email address and name that you voluntarily submit to us when registering to use the Service, or when you sign in using a third-party account (Google, Microsoft, or Dropbox).
The Service is not intended for or targeted at persons under 16. By using this site, you represent that you are not under the age of 16. We do not knowingly collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at support@alphacorr.com, and we will delete such information.
Your name, email address, and social media accounts (when you choose to sign in with Google, Microsoft, or Dropbox).
We do not and will not send spam, sell, or rent your email address or any social media login account information to third parties. We do not disclose, sell, share, trade, or give away a User's personal information to third parties.
Like most websites, our servers automatically collect certain types of non-personally-identifying, technical information, such as the browser type, language preference, referring site, and the date and time of each visitor request.
We use this information to better understand how our visitors use our website, to maintain the Service, and to diagnose issues that may arise.
Log data may also include information such as your IP address, browser details, timezone, geolocation information, login details, session data (login and logout timestamps), operating system, and version.
Usage information about how you interact with the Service may include information on file conversions performed, pages visited, actions taken, and errors encountered.
We do not sell personal information for commercial purposes.
We only use your data for reasons that we have a legal basis to do so. Here's how we use it:
Logging you into your account, storing settings and preferences, sending you welcome emails and service updates, hosting and infrastructure maintenance, and investigating fraud, spam, and other illegal activities.
Tracking the experience of using the Service, testing features, getting feedback, managing landing pages, researching and analyzing data including profiling, and in some instances using third parties to do this.
When you process a file using the Service, you may optionally choose to share a copy of that file with AlphaCorr. Files you share are used solely to improve the accuracy and quality of our file reading, translation, and writing capabilities. Access to shared files is limited to AlphaCorr staff, contractors, and AI tools working directly on these improvements. Shared files are never sold, distributed to third parties, or used for any purpose other than improving the Service. If you do not opt in to sharing, your file is processed only and is not retained.
Resolving issues via email support and letting you know about changes to our service.
Sending emails and messages to you about updates or changes to the Service, new features, products and services, and relevant content.
We may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable method. This aggregated data may be used internally to improve services.
In instances where you are presented the option of providing us with personal data, you can decline to do so. If you decline, you can still browse our website, but will not be able to use the file processing service.
You can change the settings in your browser to turn off cookies. You can also delete cookies in your browser settings. Note that certain features of our Service may not function properly without the aid of cookies.
Users can always opt-out of receiving emails from us by emailing support@alphacorr.com.
You have the following data protection rights:
If you request it, we will provide you this information within one month of the request, unless doing so would adversely affect the rights and freedoms of others.
You are able to change personal data (like name, contact information) in your account settings. If you want us to correct any other personal data that you aren't able to correct yourself, you can email us at support@alphacorr.com.
We use your data to figure out what information is relevant to you to give you a better experience. We will only do this to improve the Service.
You can ask us to delete any personal data that we have about you, provided that it is no longer needed for purposes of your use of the Service.
You can address any complaints to the supervisory authority in the jurisdiction of your residence. Before you do so, please bring it up with us so we can address your concerns.
To exercise any of these rights, please contact us at support@alphacorr.com.
We take data protection seriously. We have a variety of administrative and electronic measures that are designed to protect your personal data against unauthorized access, use, or disclosure.
We use third parties to operate the Service. When we do this, sometimes we need to share your data with them for their services to work. The sharing only happens when it is strictly necessary and done so with the safeguards and practices detailed in this privacy policy.
We recommend that you read the privacy policies of the third-party service providers so you can understand the manner in which your personal information will be handled by them.
Here are the categories of third-party service providers we use:
We keep your data as long as you're using the Service, and in backups after you've stopped using the Service for up to 6 months.
Your data is stored on a secure server behind a firewall in a verified data center in the United States.
To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, we have put in place appropriate physical, technical, and administrative procedures to protect the personal information you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the Internet is not 100% secure, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information.
We encourage you to help us by also taking precautions to protect your personal data when you use the Service. Change your account password often, using a combination of letters, numbers, and characters, and make sure you use a secure connection.
Your use of the Service may result in the assignment and storage of session cookies to recognize your access privileges and track user preferences. A cookie is a text file that is placed on the hard disk of your computer or mobile device by a server. Session cookies expire when you end your session and close your browser. Cookies cannot be used to run programs or deliver viruses to your computer or mobile device.
These cookies may be session cookies that are deleted when you leave the Service, or persistent cookies which do not delete themselves and enable us to recognize you when you return.
The California Consumer Privacy Act (CCPA) provides protections for residents of California with regard to personal information. Under CCPA, your rights include:
If you wish to exercise any rights granted to you by the CCPA, please submit a verifiable request by sending an email to support@alphacorr.com. We will provide a response within 45 days of receiving a verifiable request.
If you are visiting this website or accessing the Service from outside the United States, please be aware that you are sending information (including personal information) to the United States where our servers are located. This information may be transferred within the United States or back out of the United States to other countries outside of your country of residence. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.
We may disclose your information when we believe in good faith that disclosure is required by a search warrant, subpoena, court order, or a requirement for cooperation from law enforcement or other government agency; or when disclosure is appropriate and necessary to report a suspected crime, prevent physical harm to an individual or property, or enforce our rights.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
If the ownership of AlphaCorr, LLC substantially changes, such that all of its assets were acquired or merged into another entity, or in the unlikely event that AlphaCorr, LLC enters bankruptcy, you understand that any stored personal information will likely be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer may continue to use your personal information as set forth in this policy.
If you have any questions regarding this Privacy Policy, please contact us: